Bert’s Auto & Tire has been serving Elora, Fergus & the Centre Wellington community since 1984! A lot has changed since then, including the facility and the technology that we use in the shop but we are still the same friendly, family owned business that strives to provide the best customer experience possible!
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Professional, Courteous, Prompt and they provide transportation back home when I drop off the car. i love that they text me with a summary to review as well. Im thrilled with the service I have received.
Cheryl Ayres May 5, 2022
Always great service!!
Sean Clail May 5, 2022
The team at Bert's is top notch. Minor service equipment delay and they let us know right away, then gave us a loaner to make logistics work. Honest integrity all day!
Will Teron May 5, 2022
Easy to deal with Switching from my snow tires to my summer tires is quick and easy when you book with Bert's.
Brenda S May 5, 2022
Exceptional customer service and quality workmanship. I am new to the area and I am very impressed. Much better than a dealership experience! Great work. Brad D.
Brad Dey Apr 4, 2022
Serpentine belt replaced, summer tires put on, AC core replaced and recharged. All done in one day as promised as priced.
Thomas Althouse Apr 4, 2022
Thanks for the positive way of taking care of changing our winter tires. You are using your initiative to help people self isolate in a time where we need to for all of our own health & safety. You get 5 stars on all of the foregoing adjectives describing your business. Keep up the good work !
Wayne Michalski Apr 4, 2022
After using one of the fast oil change services for years, I switched to Bert's. Cars are very expensive and I cannot risk damage due to poorly trained staff. Fast oil change service providers' staff spend more time pushing unnecessary, low quality services than actually doing the basic work properly.
vince p mayne Apr 4, 2022
This review is a couple of months over due. I brought my new VW jetta after a flat tire that no one could find out where it was leaking from. Kevin and the guys at Bert's fixed it permanently. Great service and quality work.
Akil Jacobi Feb 2, 2022
Excellent service! Always!
Klaas Nijenhuis Jan 1, 2022
It is so nice to have a garage that is honest, trustworthy and reliable. They treat my wife and I like our ongoing business with them matters and I have heard the same from other people in Elora.
Graham Howe Jan 1, 2022
Great service.Friendly staff.
Blanche Ward Jan 1, 2022
Honest, helpful and friendly staff! They take the time to explain the work done and/or needed done and are very honest about how much of a priority it is so you can schedule it in as time/budget allows. Always professional and I really like the email reports that are sent out. The pictures of the affected areas needing repair included in these reports are really helpful in understanding what needs to be done. I always refer people to Berts!
Carolyn Teri Dec 12, 2021
fair and competitive price, excellent service personnel and quality work.
Cal Noehring Nov 11, 2021
Truck Safety
darryl hamilton Nov 11, 2021
Safety on trailer - great service and great communication
Darryl Hamilton Nov 11, 2021
Excellent, friendly front desk staff. Excellent work.
David Knight Oct 10, 2021
Prompt, friendly & professional service at a reasonable price. Highly recommend - 5 stars all the way!
leah hutten Sep 9, 2021
We have taken our cars to Bert's Auto and Tire for almost 20 years. They are honest, dependable, and explain things clearly so that I feel confident I know my car really well. This is a family run business and I have always felt really good about the service and support.
Donna Hull Sep 9, 2021
Excellent service, care and attention!
Gail Janet Brown Sep 9, 2021
Bert's has never lead me wrong. In the few times that I have used their services, they have treated me fairly. Plus they always are open for questions and conversations about what they are doing and why. They explain things in a way that ensures you understand where you were having issues and why. Thank you!!
Katie Clarke Sep 9, 2021
I would recommend this garage to everybody! They are so helpful, friendly and accommodating. They are not pushy at all and won't make you feel like your doing something wrong if can't get the extra work done, that they found during your scheduled appointment, they explain it and give you recommend time frame. They are family owned and operated and treat their customers with respect. I ABSOLUTELY would send friends and family their way.
Gwen Ward Aug 8, 2021
I found the staff to be exceptionally courteous and professional. Details of the inspection were provided electronically including photos to support the level of work that needed to be done. Any work to be done was explained. Unnecessary work was not done. For instance the rear brakes did not require replacement and their life was given in kms. I was very appreciative of their honesty. I highly recommend them.
Julia McCulloch Aug 8, 2021
Very friendly and professional staff. Nice place to fix your ride
Supreem Emma Aug 8, 2021
Always professional, inspection reports sent to my phone are a great service.
Nick Ascher Aug 8, 2021
Always a good experience, taking my Jeep in for service at Bert's Auto. Quick friendly reliable service.
Frederick Schuett Jun 6, 2021
As always the service was great and you outlined things that could be looked at in the future to keep the car in as good a shape as possible. We have lots of confidence in this business.
penny lipsett Jun 6, 2021
I can't speak highly enough of my experience with Berts Auto - It's something special to have a mechanic that you can really trust. Kevin has always taken the time to explain the work being done on me vehicle, and why it's important, and has worked with me to prioritize service when money is tight (and to say what can safely wait to be worked on). The team is always quick to get my vehicle in, and provides a "loaner car" so I don't have to miss any work. I've never left an appointment feeling anything but satisfied. I would highly recommend them to anyone!
Brittany Elst Jun 6, 2021
I have been a customer for about 5 years. This crew hears you and works with you to have the best car you can. Absolutely solid in their repair skills and fantastic customer service. They have that awesome old school level of accountability and work ethic that is pretty rare these days. Highly recommend!
joanne ternent May 5, 2021
A++ Absolute professionals here, excellent service and attention to detail. I couldn't imagine taking my vehicles anywhere else.
Patrick Dietrich Apr 4, 2021
As luck would have it, I picked up a nail in my tire. Thankfully, Rob and his team were able to look at it right away. Great job, by a very professional team.
Rhonda Mackay Apr 4, 2021
Had engine and tire work done. When complete, I discovered a problem with the work. I anticipated a difficult discussion explaining my concerns. Instead Rob listened, sympathized, took responsibility and offers to do whatever it took to make it right. No argument, denial or extra costs. Situations like this demonstrate the why Bert's is a business with the highest level of integrity and an exemplary level of customer service. Thank you to all at Bert's.
Dan Sernasie Apr 4, 2021